Return and Refund Policy | Kidbabestore

Introduction

At Kidbabestore, we strive to provide high-quality specialized VR headsets for education. Customer satisfaction is our top priority, and we offer a transparent Return and Refund Policy to ensure a hassle-free shopping experience. Please review our policy below.

Eligibility for Returns

    • Returns are accepted within 30 days of receiving the product.
    • The item must be in its original condition, unused, and in its original packaging.
    • Proof of purchase (order confirmation or receipt) is required.

Return Process

    1. Contact our support team at info@leotalk.top to initiate a return request.
    2. Our team will provide a Return Authorization Number (RAN) and return instructions.
    3. Ship the product back to our return address using a trackable shipping method.
    4. Once received and inspected, we will notify you regarding the approval or rejection of your return.

Refund Policy

    • If approved, refunds will be processed within 5-7 business days via the original payment method.
    • Shipping fees are non-refundable, except for defective or incorrect items.
    • Customers are responsible for return shipping costs unless the product is faulty.

Exchanges

    • We offer exchanges for defective or damaged items. Contact us within 7 days of receiving the product.
    • If the requested item is out of stock, a full refund or store credit will be issued.

Non-Returnable Items

    • Opened or used VR headsets that are not defective.
    • Items purchased under final sale or clearance.
    • Damage due to misuse, accidents, or improper handling.

Contact Information

For further assistance regarding returns and refunds, reach out to us:

We appreciate your trust in Kidbabestore and are committed to ensuring a seamless shopping experience!